Frequently Asked Questions
FAQs
What is your return policy?
Returns and Swaps Are Always Free - Shipping fees are not refundable unless you receive an incorrect item.
Gift Cards?
Yes, we offer electronic gift cards that can be purchased directly from our website. Gift cards are a great way to share the love of golf with friends and family.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.
What payment methods do you accept?
We accept Apple Pay and all major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer secure payment through PayPal and Shop Pay for added convenience.
Can I change or cancel my order after placing it?
Unfortunately, we are unable to modify or cancel orders once they have been placed to ensure timely processing and shipment. Please review your order carefully before completing the purchase.
International Shipping
If you do not see your country listed at check-out feel free to reach out to us directly
Authentic?
Absolutely. We source our products directly from reputable manufacturers and authorized distributors, ensuring that all items on our site are 100% authentic.
Customer Support:
Our customer support team is available Monday through Friday, from 9 AM to 5 PM. You can reach us via email at contact@albatross.com. We strive to respond to inquiries within 48 hours.
Promotions?
Stay updated on our latest promotions and discounts by subscribing to our socials. We also run periodic sales events, so be sure to check our Sale section for discounted items.
Loyalty Plan:
Coming Soon!